Prerequisites for seeking technical help on Meta Trader tools

Having a technical problem with one of our Meta Trader tools? Please watch the following video to see what we need before we can help you with your issue.

Please send us the following when seeking technical help:

1. Expert Logs (Most recent or most relevant dates)
2. Journal Logs (Most recent or most relevant dates)
3. Screenshot(s) of settings
4. Tool version number
5. What broker you are using